Privacy Policy

How we collect, use, and protect your personal information

Last Updated: March 12, 2025

This Privacy Policy describes how SiteReady24 ("we," "us," or "our") collects, uses, and shares information when you use our website (siteready24.com) and our website development services (collectively, the "Services").

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us when using our Services, including:

  • Account Information: When you sign up for an account, we collect your name, email address, and other authentication information.
  • Payment Information: We collect payment details necessary to process transactions, though payment card information is processed by our third-party payment processors.
  • Website Development Requirements: Information about your business, design preferences, content, and other specifications you provide for website development.
  • Files and Media: Any files, images, logos, text content, or other media you upload for use in your website.
  • Communications: Information you provide when communicating with us, including customer support inquiries and feedback.

1.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

  • Usage Information: Information about your interactions with our Services, such as pages visited, features used, and actions taken.
  • Device Information: Information about the device you use to access our Services, including device type, operating system, browser type, and IP address.
  • Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar technologies as described in our Cookie Policy.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Authentication services like Google when you choose to sign in using these services
  • Analytics providers
  • Marketing partners

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send transaction notifications
  • Create and develop websites according to your specifications using our automated development system
  • Respond to your comments, questions, and requests
  • Send technical notices, updates, security alerts, and administrative messages
  • Monitor and analyze trends, usage, and activities related to our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Services
  • Comply with legal obligations

3. Automated Decision-Making and Website Generation

Our Services utilize automated systems to streamline and expedite the website development process. These systems process the information you provide to generate website designs, layout, and functionality based on your requirements. While automated technologies power our development process, all websites are reviewed for quality and compliance with our standards before delivery.

4. How We Share Your Information

We may share the information we collect as follows:

4.1 With Service Providers

We share information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf, including:

  • Hosting providers
  • Payment processors
  • Analytics providers
  • Customer support services
  • Email service providers

4.2 For Legal Reasons

We may disclose information if we believe in good faith that disclosure is necessary to:

  • Comply with applicable laws, regulations, legal process, or governmental requests
  • Protect the rights, property, or safety of SiteReady24, our users, or the public
  • Detect, prevent, or otherwise address fraud, security, or technical issues

4.3 Business Transfers

If SiteReady24 is involved in a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be sold or transferred as part of that transaction.

4.4 With Your Consent

We may share information with third parties when you give us your consent to do so.

5. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. When determining retention periods, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request access to your personal information
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Data Portability: Request a copy of your information in a structured, machine-readable format
  • Objection: Object to our processing of your information based on legitimate interests
  • Withdrawal of Consent: Withdraw consent previously provided

To exercise these rights, please contact us at privacy@siteready24.com.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.

8. International Data Transfers

We may transfer your information to countries other than the one in which you live. When we transfer personal information across borders, we take steps to ensure that your information receives adequate protection in compliance with applicable data protection laws.

9. Children's Privacy

Our Services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website. Your continued use of our Services after any changes to this Privacy Policy constitutes acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@siteready24.com
Address: SCO 123, Sector 17, Chandigarh 160017, India

12. Additional Information for European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have certain rights under applicable data protection laws. Please see our GDPR Compliance statement for additional information on how we process your personal data and your rights.

13. California Privacy Rights

California residents may have additional rights regarding their personal information under the California Consumer Privacy Act (CCPA) and other California privacy laws. For more information, please contact us using the information provided above.

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